Tandem by Unboredly

    You’re busy doing the work. Who’s answering the phone?

    Every missed call could be another customer choosing someone else. Tandem helps your business answer calls, schedule appointments, capture new opportunities, and keep customers informed — even when your team has its hands full. Your people stay focused. Your business keeps moving.

    Your team handles the work. We handle what gets in the way.

    01

    Fewer missed opportunities

    Calls get answered during business hours, after hours, and when your team is already on the phone. No more voicemail roulette.

    02

    Less administrative work

    Appointments land on your real calendar. Customer details go where they belong. Confirmations and reminders go out on their own.

    03

    More time for the people who do the work

    Your techs, your crew, your staff — they stay on the job instead of stopping to take calls. Evenings belong to them again.

    No tricks

    Tandem never pretends to be human.

    Every conversation starts honestly: “Hi, I’m Tandem, your assistant.” Your customers always know who — and what — they’re talking to. We believe transparency earns trust that trickery never could.

    • Introduces itself as your business’s assistant on every call
    • Explains what it can do and where its limits are
    • Hands off to your team the moment a situation needs a human
    • You see every conversation, every booking, every outcome

    How it works

    Managed end to end. You just pick up the new customers.

    1. 01

      We learn your business

      Your services, your hours, your calendar, your way of talking to customers. Tandem sounds like you because it’s built from you.

    2. 02

      We answer and book

      Calls get answered, appointments get scheduled against your real availability, and details get captured — no invented bookings, ever.

    3. 03

      We keep it running

      Monitoring, updates, improvements. You get a monthly report showing calls handled, appointments booked, and opportunities captured.

    Plans

    One monthly fee. Phones handled.

    Every plan includes setup, hosting, monitoring, and monthly reporting. Usage allowances and overage rates are defined up front — no surprises.

    Flagship

    Tandem Global

    Your business may be small. Your reach doesn’t have to be.

    Five languages. One assistant. More opportunities.

    EnglishSpanishFrenchMandarinArabic

    Or any five languages your customers actually speak — you choose.

    $2,499/mo

    $2,999 one-time setup

    Go Global
    • Five-language voice support with automatic language detection
    • Appointment scheduling and confirmations in every language
    • Lead capture and qualification
    • English-language summaries of every conversation
    • CRM integrations
    • Call analytics and performance reporting
    • Human escalation when necessary
    • Managed hosting, maintenance, and optimization

    Essential

    Never miss a call again.

    $699/mo

    $499 one-time setup

    • English call answering
    • Business-hours configuration
    • Appointment scheduling
    • Basic lead qualification
    • Basic monthly reporting
    Start with Essential

    Connect

    Serve two communities.

    $1,199/mo

    $999 one-time setup

    • Everything in Essential
    • English + Spanish
    • Advanced lead qualification
    • One CRM integration
    • SMS confirmations & follow-ups
    • Advanced reporting
    Start with Connect

    International

    Your three languages.

    $1,699/mo

    $1,499 one-time setup

    • Everything in Connect
    • Any 3 languages of your choice
    • Multilingual appointment scheduling
    • English-language business summaries
    • Monthly optimization
    Start with International

    Enterprise

    Beyond five languages.

    $3,999/mo

    Custom

    • 5+ languages
    • Custom workflows
    • Multiple departments
    • Custom reporting
    • Priority optimization
    • Dedicated support
    Start with Enterprise

    Verified by humans

    Native speakers check our work. Weekly.

    For every language we don’t speak natively, a native speaker reviews real calls each week to confirm Tandem is accurate, natural, and respectful. Technology handles the calls — humans make sure it deserves your customers.

    • Weekly native-speaker review of recorded calls, per language
    • Issues flagged and fixed before they reach your customers twice
    • Cultural nuance, not just translation

    You didn’t start a business to spend your evenings returning voicemails.

    Tandem gives you back the hours the phone used to steal — so you can do the work you actually started the business to do.

    Questions, answered honestly.

    Will my customers know they’re not talking to a person?+

    Yes — and that’s intentional. Tandem introduces itself as your business’s assistant on every call. We’ve found honesty earns more trust than imitation.

    Do I have to change my business phone number?+

    No. Most businesses keep their existing number and forward calls to Tandem — all calls, unanswered calls only, or after-hours, your choice.

    What happens when Tandem can’t handle something?+

    It says so, and routes the caller according to the escalation rules we set up together — a team member, a manager, or an urgent callback queue.

    Which languages does Tandem speak?+

    Tandem Global covers five languages, and you choose which five fit your customers — common choices are English, Spanish, French, Mandarin, and Arabic. Every non-English language is verified weekly by a native speaker.

    Who owns my customer data?+

    You do. Your business information stays yours, integrations use scoped credentials, and we’ll walk you through exactly what’s stored and why.

    Get started

    See what Tandem would do for your business.

    Tell us about your business and we'll show you exactly how Tandem would handle your calls — before you pay anything.